The new Ministry of SaskBuilds and Procurement (formerly Central Services) is seeking your input for its 2020 Client Satisfaction Survey.

If you used one of its services in 2020, you might get a short five-minute survey about your experience this November or December. 

Take this opportunity to help us shape your next customer experience and let us know how we did, by completing the 2020 Client Satisfaction Survey (formerly named the Customer Satisfaction Survey).

Over the months of November and December, surveys for each eligible service will roll out on a staggered basis. Services included in these surveys are listed in the chart below. You will also find more information in this question and answer document.

If you accessed more than one of these services, you may receive multiple survey invitations. For example, if you rented a CVA pool vehicle and sold items through our disposal program, you will receive a survey for each service. We encourage you to complete each of these surveys, so we know specifically how each of those services are performing.

As a reminder, you can always share feedback on the services provided by emailing

For any questions or concerns, please contact Alex Piniach, Planning, Performance and Policy Consultant, at or 306-787-7258.

​Services We’re Measuring 

​Information Technology Services

​Corporate and Commercial Services

​Property Services

​Information Technology Projects*

Information Technology Users*

IT Billing

IT Service Level Coordinators

​CVA Pool Users

CVA Fleet Users

Enterprise Rental Drivers

Directory Coordinators

Disposal Program: Buyers

Disposal Program: Sellers

Records Coordinators

Telecoms Coordinators

Mail Service Users

​Ministry Tenant Representatives

Building Tenants

Card Access Users

Construction Projects: Sponsors*

Construction Projects: Clients*

* Services in italics are issued following a customer transaction, and are ongoing throughout the year.