The Ministry of SaskBuilds and Procurement (SBP) is seeking your input for its 2022 Client Satisfaction Survey.
If you used one or more of SBP's services in 2022, you might get a short five-minute survey about your experience this November or December.
Take this opportunity to help SBP shape your next customer experience and complete the survey to let SBP know how we did and if we were able to help you achieve the outcomes you need.
Surveys for each eligible service will roll out on a staggered basis. Services included in these surveys are listed in the chart below. You will also find more information in this question
and answer document.
|Services We're Measuring|||||||||
|Information Technology Division||Operations and Service Delivery||Corporate Strategy and Services||Procurement Management ||Infrastructure Design and Delivery|
- Service Level Coordinators
- IT Users
- IT Projects
- Building Tenants
- CVA Fleet Users
- CVA Vehicle Coordinators
- SaskSurplus Sellers
- SaskSurplus Buyers
- Records Coordinators
- Mail Service Users
- Telecom Coordinators
- Directory Coordinators
- Card Access
- Business & Technology Procurement
- Good and Services Procurement
- Construction and Infrastructure Procurement
- Building Tenant Reps
- Construction Projects
Depending on the kinds of services you received, you may receive more than one survey. For example, if you rented a Central Vehicle Agency pool vehicle and sold items through our SaskSurplus disposal program, you will receive a survey for each service. SBP encourages you to complete each of these surveys, to understand specifically how each of those services are performing.
The results of the 2022 Client Satisfaction Survey will be compiled and reported back to clients in April 2023.
As always, SBP welcomes your feedback on our services any time. Just email firstname.lastname@example.org.
For any questions or concerns about this year's Client Satisfaction Survey, please contact email@example.com