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​Government of Saskatchewan has entered into a managed print agreement with WBM. As a result, there are many printers used across government that now fall under scope of a managed print service.

A managed print service provides users with a consistent printing experience across government. It offers modern printers, repair services and an ongoing supply of toner under a lease and cost-per-page model.


Why managed print?

  • Ministries can anticipate significant cost avoidance as a result of the managed print agreement.  
  • It provides government with a cost-effective just-in-time automated toner supply, a more secure printing environment, more energy-efficient printers, and a printer fleet size that matches business needs.  

Transition to managed printers

The managed print agreement supports printers currently used by clients of the IT Division of SaskBuilds and Procurement. Printers used by agencies and affiliates that are not SaskBuilds and Procurement IT Division-supported ministries and agencies are not in the scope of this agreement at this time.

For printers covered under the new managed print agreement, we expect the replacement of government’s fleet to happen in a phased after a fleet assessment and optimization is done. 

The schedule of replacements is being handled by WBM and is based on the fleet assessment and optimization, using a location-by-location strategy and considering printer age and rental or lease expiry dates.

Pricing

The new managed print program operates on a lease and cost per page basis.

The new network-connected printers offered through the managed print program track the number of pages they print each month. Monthly printer support costs for these printers is based on the number of pages printed. Items included as part of the monthly fee, include service and parts, general support (call to the IT Service Desk at 306-787-5000), installation, toner and toner delivery. 

Locally connected devices (personal printers that are already in place, including colour and black printers) will have a flat monthly fee until they are phased out. This includes the costs of toner/ink and service.

For pricing specific to your printers, please reach out to the IT Service Desk at 306-787-5000.

Technical support

For questions about printers obtained through the managed print service, please call the ITD Service Desk at 306-787-5000. If you are experiencing issues with a rented copier that has not yet been replaced, please continue to reach out directly to the vendor using the same process that was in place previously.

For questions about managed print

Answers to common questions about the new managed print service are available in a Question and Answer document.

For questions about the new managed print service, or generally about printers obtained from the IT Division (whether or not they were obtained through the managed print agreement), please call the ITD Service Desk at 306-787-5000.




If you have any questions or require more information please contact: 

ITD Service Desk 
Phone 306-787-5000*
*Please note that this number requires 10-digit dialing. 
Business hours are Monday to Friday 7:30 a.m. to 5 p.m. 

If you are experiencing issues with a rented copier that has not yet been replaced, please continue to reach out directly to the vendor using the same process that was in place previously.


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