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The new Ministry of SaskBuilds and Procurement (SBP) is seeking your input for its 2021 Client Satisfaction Survey.

If you used one of SBP's services in 2021, you might get a short five-minute survey about your experience this November or December.

Take this opportunity to help SBP shape your next customer experience and let SBP know how we did and if we were able to help you achieve the outcomes you need, by completing the 2021 Client Satisfaction Survey.

Services We're Measuring
Information Technology DivisionOperations and Service DeliveryCorporate Strategy and ServicesProcurement ManagementInfrastructure Design and Delivery
  • Service Level Coordinators
  • IT Users
  • IT Projects 

     
       
         
  • Building Tenants
  • CVA Fleet Users
  • CVA Vehicle Coordinators
  • SaskSurplus Sellers
  • SaskSurplus Buyers
  • Records Coordinators
  • Mail Service Users
  • Telecom Coordinators
  • Directory Coordinators
  • Card Access
  • IT Billing
  • Procurement Clients

     
  • Building Tenant Reps
  • Construction Projects

     

 

Over the months of November and December, surveys for each eligible service will roll out on a staggered basis. Services included in these surveys are listed in the chart below. You will also find more information in this question and answer document.

Depending on the kinds of services you received, you may receive more than one survey. For example, if you rented a Central Vehicle Agency pool vehicle and sold items through our disposal program, you will receive a survey for each service. SBP encourages you to complete each of these surveys, to understand specifically how each of those services are performing.

The results of the 2021 Client Satisfaction Survey will be compiled and reported back to clients in March 2022.

As always, SBP welcomes your feedback on our services any time. Just email sbp.surveys@gov.sk.ca.

For more information about the surveys, visit this question and answer document.  

For any questions or concerns about this year's Client Satisfaction Survey, please contact Alex Piniach, Corporate Strategy and Services Division Reporting and Analytics Consultant, at alex.piniach@gov.sk.ca or 306-787-7258.