Sometimes life's obstacles can feel overwhelming. At times like these, it's comforting to know you have someone to lean on - someone to listen to your concerns and offer guidance and support.
The Employee and Family Assistance Program (EFAP) is a professional and confidential assessment, short-term counselling and referral service aimed to help employees and family members work through personal problems or concerns.
It is voluntary and free for eligible employees and their family members.
The EFAP also provides access to learning events, critical incident stress debriefing as well as consultative support to managers and supervisors.
Contact an EFAP Counsellor to arrange a confidential telephone or face-to-face meeting to discuss your personal situation, options, solutions and resources.
To find out more about the EFAP see below.
No matter the issue, EFAP Counsellors are available to provide support. Common issues include family relationships, mental and emotional health, grief and loss, workplace change, conflict and stress, traumatic events and problems caused by alcohol, drugs, gambling and other negative coping behaviours.
Managers and supervisors are encouraged to contact the EFAP for guidance regarding employee concerns. This may include workplace change, conflict and stress, mental health, grief and loss, addictions and critical incidents.
The program is available for employees and eligible family members of executive government, as well as numerous agencies boards and commissions.
Eligible family members include dependents and spouses/partners.
Definitions of 'dependents', 'spouse' or 'partner' are intended to be consistent with the current understanding of these terms by the Public Employees Dental Plan.
Confidentiality is an important aspect towards the success of your experience with the EFAP.
EFAP Counsellors are held to an ethical code and standards of practice to maintain confidentiality in all matters associated with services offered by the program.
The EFAP will not disclose your information or that assistance has been requested without your approval.
In exceptional circumstances involving a legal or moral obligation to ensure individual or public safety, the EFAP will initiate appropriate disclosure following discussion with the employee or family member if possible.
The EFAP recognizes the importance of preventative initiatives and encourages identifying and working towards resolving personal difficulties at an early stage.
These resources are not intended to replace professional health care services. Please contact your counsellors or your doctor if you think you
are experiencing a heath concern or crisis.