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Any questions about EFAP counselling referrals provided prior to June 1, 2019 should contact efap@gov.sk.ca or 306-787-7567.

Sometimes life's obstacles can feel overwhelming, or maybe you need a little information to tackle a personal issue, or you are a manager/supervisor and need to assist an employee in your work unit. At times like these, it's comforting to know you have someone to reach out to; someone to listen to your concerns and offer guidance, support or information. The Employee and Family Assistance Program (EFAP) provides you with immediate and confidential help for work, health and life concerns.

The Government of Saskatchewan's EFAP is administrated by Morneau Shepell. As a leader in delivering integrated health solutions in Saskatchewan and across Canada, Morneau Shepell provides employees and managers/supervisors with support services to help with work, health and life challenges.

Contact the EFAP to discuss your situation, solutions and resources.

The EFAP provides managers/supervisors with access to learning events, critical and traumatic incident response, as well as consultative support, advice and guidance.

When Should I Contact the EFAP?

No matter the issue, the EFAP is available to provide guidance, with issues such as:

  • Stress, depression, anxiety
  • Nutrition questions
  • Legal worries
  • Addiction concerns
  • Workplace challenges
  • Relationships
  • Family/Parenting
  • Crisis

Managers/supervisors can also contact the EFAP for guidance regarding employee concerns. This may include workplace change, conflict and stress, mental health, grief and loss, addictions and critical incidents.

Eligibility

The program is available for employees and eligible family members of executive government, as well as numerous external government agencies.

Eligible family members include dependents and spouses/partners. Definitions of 'dependents', 'spouse' or 'partner' are intended to be consistent with the current understanding of these terms by the Public Employees Dental Plan.

Confidentiality

Accessing the EFAP is confidential.
Morneau Shepell's Client Care Representatives, clinical counsellors and professional service providers adhere to strict privacy and confidentiality procedures. The EFAP is completely confidential within the limits of the law.  – such as threat of violence to oneself or others, child abuse or a subpoena require Morneau Shepell to release information by law.

  • No one will know you have accessed the EFAP unless YOU tell them.
  • Access to counselling is conveniently located – away from the workplace (including online).
  • No back-to-back appointments will be booked with others from your organization.
  • Discreet, non-identifying messages, online services and programs are firewall and password protected.

How Do I Access the EFAP

You can access the EFAP 24/7/365 the following ways:
  • Call the Morneau Shepell Care Access Centre toll-free 24/7 at 1-844-880-9142.
  • Visit workhealthlife.com. Search 'Government of Saskatchewan' as your organization and select your ministry.
  • Download the My EAP app.
  • Use First Chat, an instant online chat with a counsellor at workhealthlife.com.
For immediate crisis counselling support you can call:
  • The Morneau Shepell Care Access Centre at 1-844-880-9142.
  • In cases of emergency, contact 911.

Wellness Resources

Prevention is important and the EFAP encourages identifying and working towards resolving difficulties at an early stage.
The resources listed below are not intended to replace professional health care services. Please contact the EFAP or your health care provider if you think you are experiencing a heath concern or crisis.

 

Contact Information

You can access the EFAP:

  • Call the Morneau Shepell Care Access Centre toll-free 24/7 at 1-844-880-9142.
  • Visit workhealthlife.com. Search Government of Saskatchewan as your organization and select your ministry.

For immediate crisis counselling support you can call:

  • The Morneau Shepell Care Access Centre at 1-844-880-9142.
  • In cases of emergency, contact 911.

 Related Documents

  • Resource