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Central Services is working in partnership with SaskTel to deploy a new phone system for government to replace the current Centrex VoIP (IP) system. Government’s existing Centrex IP phones and system are end-of-life and no longer supported by the manufacturer. The new Integrated Business Communications (IBC) service will roll out across government over several months and will be deployed on a building-by-building basis.

IBC phone replacement project

A new phone system is being deployed to replace government’s current Centrex IP system. Information about the new Integrated Business Communications (IBC) service being deployed during the coming month can be found here

IBC phone system

The IBC phone system offers improved features and functionality to support employee's daily business needs and operations beyond just making and receiving calls. Information about how to use the phone can be found here

IBC phone replacement project deployment schedule

The list of buildings being transitioned can be found here

IBC help posters

Reference the IBC posters for useful change and feature information related to the telephone replacement project here.