SaskBuilds and Procurement, in partnership with
SaskTel, has successfully deployed a new phone system for government to replace
the current Centrex VoIP (IP) system. Government's Centrex IP phones and system
were end-of-life and no longer supported by the manufacturer. Phase two of the
phone replacement project has begun and will migrate additional legacy Centrex
(non-IP lines) to IBC.
Government's phones are being migrated to SaskTel's IBC service – Integrated Business Communication. Information about the phone replacement project can be found here.
The IBC phone system offers improved features and functionality to support employee's daily business needs and operations beyond just making and receiving calls. Information about how to use the phone can be found here.
Phase one of the IBC phone replacement project is complete. Phase two will begin in the spring of 2020 at which time location and scheduling information can be found here.
Reference the IBC posters for useful change and feature information related to the telephone replacement project here.
IBC user training
Series of training videos have been created to allow users with on-demand access to information about the phone set, IBC soft client, IBC user portal, audio conferencing and system changes. Videos can be viewed here.