IBC Help Posters
To get familiar with some of the changes and functionality with the new IBC phone system please reference the series of IBC help posters.
Additional support resources can also be found in the related documents section at the bottom of this page.
For telephone support, please contact your Telephone Coordinator. They are the first level of support in administering the IBC phone system on behalf of their organization and for contacting the SaskTel Business First Support Team for troubleshooting telephone issues.
IBC Tutorial Videos
Series of tutorial videos have been created to allow users with on-demand access to information about the phone set, IBC soft client, IBC user portal, audio conferencing and system changes. Videos can be viewed here.
How to Set Up Your IBC Password
Your IBC username is your 10-digit phone number followed by @IBC.sasktel.com (i.e. 3067875555@IBC.sasktel.com).
Once you receive an IBC desk phone, a temporary password will be emailed to you. Please log into ibcportal.sasktel.com and change your account password after receiving the temporary password.
If you need to change or have forgotten your IBC password, please contact the Telephone Coordinator for your area. Only telephone coordinators can change or reset your IBC password.