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SaskBuilds and Procurement is working in partnership with SaskTel to deploy a new phone system for government, the new Integrated Business Communications (IBC) system. Phase One of the rollout replaced the Centrex IP (VoIP) system is complete and phase two is underway working to replace Centrex (analog/legacy) lines in regional locations across the province.

Phase One of the rollout replaced the Centrex IP (VoIP) system, which was end-of-life and no longer supported by the manufacturer. Phase Two will focus on replacing Centrex (analog/legacy) lines in regional locations across the province.  

Phase Two is adopting a "sprint" approach for scheduling, meaning that locations will be scheduled in batches in two to three month intervals. The first sprint cycle has been completed and the sprint two schedule is below. If your location is not in the schedule, it will be addressed in a future sprint cycle.

You can visit the IBC phone replacement project page to learn more about the phone replacement project underway across government that is transitioning phones from Centrex to SaskTel's new Integrated Business Communication (IBC) system.

You can visit the IBC phone system page to access information and resources to help you use the new IBC phones.




Contact Information 

For telephone support, please contact your Telephone Coordinator

If you have any questions or issues about the IBC phone project, please contact IBCproject.cs@gov.sk.ca.

IBC user training

Series of training videos have been created to allow users with on-demand access to information about the phone set, IBC soft client, IBC user portal, audio conferencing and system changes. Videos can be viewed here.

 Related Documents