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Did you know the Government of Saskatchewan has its own inter-office mail system? Mail Services within the Ministry of Central Services provides delivery of inter-office mail and parcels to government-funded agencies. They also facilitate shipping through Canada Post. This group processes millions of pieces of mail each year!

To learn more about this service, use the links below to jump to the content: 

Using inter-office mail

Inter-office mail allows government employees to send mail between offices as a low cost alternative to couriers or Canada Post. In most cases, inter-office mail is delivered overnight.  

To see inter-office locations please see the Inter-office Mail Network Map. 

*NOTE: Mail Services only collects and/or delivers a wheeler-full (4-5 boxes) of mail per client per day.  Exceptions may arise where there is a large customer base in the building.  Additional mail will be delivered in subsequent days. If you require more than this delivered within 24 hours, please contact a courier. 


Inter-office mail etiquette 

In order to streamline mail delivery and ensure that your mail gets to the desired location, please follow the appropriate inter-office shipping guidelines. You can learn more about procedures by reading the Mail Services Client Procedures and by following the example below:

​TO:
Jane Smith – Social Services
6th Floor, 1960 Broad Street
Regina, SK     
​From:
John Smith - Justice
11th Floor, 1874 Scarth Street
Regina, SK     


As you will see, postal codes are not needed for inter-office mail. However, floor number and department are required. 


Setting up inter-office mail service

If your location does not currently subscribe to inter-office service and you would like to see about the possibility of beginning service, please contact Mail Services. 


Trace mail

Trace mail is a manual inter-office mail service that allows you to capture signatures of your letter or parcel as it ships between mailrooms to its final location in government. For trace mail orders, please provide Mail Services with four business days' notice. To order trace mail forms, please fill out the Stamp and Trace Mail Requisition form and fax it to 306-787-1873.


Mail through Canada Post

If you are a current inter-office mail customer and looking to mail something to an entity outside of the inter-office system, Mail Services operated locations can process Canada Post shipments for you.  Mail Services also carries an inventory of Canada Post Prepaid products. For more information about these products, please call 306-787-7914 or see the Requisition for Canada Post Prepaid Products form.

NOTE: Mail Services does not handle anything over 30 kilograms for either inter-office or external mail. Any shipments larger than 30 kilograms are considered freight and not accepted by Mail Services or Canada Post. A shipment of this size would require an alternative shipping method such as a courier (not provided by Mail Services). 
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Request mail services 

Contact information 

If you have any questions or require more information please contact: 

Mail Services Operations
306-787-6874*
*Please note that this number requires 10-digit dialing. 
110 Henderson Drive, Regina

Business hours are Monday to Friday 8 a.m. to 4 p.m. with the exception of statutory holidays.

Mail Services 
Administration/Billing
Phone 306-787-6897*
*Please note that this number requires 10-digit dialing. 
110 Henderson Drive, Regina

Business hours are Monday to Friday 8 a.m. to 5 p.m. with the exception of statutory holidays.

___________________________________

Service Standards 


Inter-office Mail
Mail will be delivered to the desired location mail room next delivery day.

Canada Post Letter Mail
Items will be processed and sent to Canada Post within 2 business days.

Trace Mail
Orders will be filled within 3 business days.

Canada Post Parcels
Items will be processed and sent to Canada Post within 2 business days.

For more information: 

 Related Documents

  • Resource
  • Procedure