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Did you know that there are more than 55 active IT projects at any given time and that there are an average 50 new projects every year? If you are looking to start an IT project, the Project Management Office (PMO) at the Ministry of Central Services is here to help. The PMO handles the initiation of IT projects. Much like a construction project, Information Technology (IT) projects require some upfront planning. 

To learn more about this service, read the IT Projects Client Guide or use the links below to jump to the content: 

Application process 

If you have a business problem in need of an IT solution, your first step is to either submit an IT Service Request or talk to your Account Executive. If you fill out an IT Service Request first, be sure to give a detailed description of the problem that requires an IT solution. You may be directed to apply through the IT Governance process if your business problem could benefit from an enterprise solution. 

IT Projects are handled through the Project Management Office. This is not to be confused with the Portfolio Management Office, which works on enterprise IT solutions as part of the IT Governance process. 

The Project Management Office is engaged in any size or type of IT project – both those that warrant going through the IT Governance proposal process and those that do not. The Project Management Office handles the planning, monitoring and control of all aspects of the project and ensures those objectives are met on time and at the specified cost and quality. Whereas, the Portfolio Management Office is a coordinated collection of strategic processes and works with ministries on IT proposals that meet the criteria for an IT Governance Proposal. 

The ITD will work diligently to have your project assessed, but please prepare for a two month window from initial planning progress to project deliverables. 


IT Projects work on a cost-recovery basis. This means that services begin to be charged during the initial stages. When a Project Manager or Business Analyst becomes involved, services will begin to be billed. Your contact during the application stages will inform you when a stage has a billable expense.

Project lifecycle

Projects have five phases: concept, intake, execution and close out. Each phase builds on the previous and outlines the action involved.
  • Concept stage – During this initial stage, the request for your project is made by submitting an IT Service Request or speaking with your Account Executive. Initial planning is undertaken along with a high level scope and requirement gathering for the project. Clients are provided with a high-level estimate and project proposal. At this point the client will approve or decline the project proposal. If approved, the client moves onto Project Intake. 
  • Project intake – During this stage, all parties work together to review the project and provide a more detailed scope and estimate. At this point in the process the project is assigned a Project Manager to assist and over the implementation. This phase ends with the creation of a Project Charter. 
  • Project planning – During this stage, the client will either approve or decline a Project Charter. If approved, a detailed start up plan will be created with high level design constraints and plans for procurement. This stage involves mapping out all the requirements and considerations for the project. 
  • Project execution – During this stage, the project itself begins and detailed plans are executed. 
  • Project close Out – During this stage, the project comes to a close and the initiative transitions to the Operations Team, who provide approval to close the project.  
For full descriptions of each stage of the process, please contacted the ITD Portfolio Management Office for the Project Client Guide at or 306-787-0728*.
*Please note that this number requires 10-digit dialing. 

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Start an IT project

C​ontact Information

If you have any questions or require more information please contact:

ITD Project Management Office 
Phone 306-787-0728*
*Please note that this number requires 10-digit dialing. 
10th Floor – 1945 Hamilton Street

Business hours are 8 a.m. - 5 p.m., Monday to Friday

Service Standards

Project Management and Delivery

90% of projects will be delivered on time.

85% of projects will be delivered on budget.

IT Intake

Provide actionable information to help clients make informed decisions within 30 days.

For more information:
IT Project Service Standards

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