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Email Online, the new cloud-based service for Government email, is now being rolled out to Government as part of the multi-year Office 365 project.

To help minimize the impact Email Online will have on Outlook on your desktop computer and mobile phone after your Ministry's migration, there are three actions that must take place in the following order:

1.  Register for Multi-Factor Authentication before your Ministry is migrated to Email Online.

Follow the Multi-Factor Registration Instructions before the migration date for your Ministry.

Failing to register for Multi-Factor Authentication prior to your Ministry's migration date will result in lost access to remote email on your mobile device, Outlook Web Application, etc. after migration is complete.

2.  Changes to your Government workstation after your Ministry has migrated.

After migration, follow the Computer Configuration Instructions to set up Outlook on your Government workstation.

To use the Internet to access your email from any device using the Outlook on the Web, follow the Outlook Web Application Configuration Instructions.

3.  Changes to your mobile device after your Ministry has migrated.
After migration, to set up Outlook on your Government mobile device follow the iPhone/iPad Configuration Instructions or Android Configuration Instructions.

Email Online has a number of benefits to you as a user, which include:

  • the ability to email larger files;
  • increased mailbox sizes;
  • enhanced security;
  • more sustainable email service; and
  • the ability to access email anywhere, anytime, on any device.

Contact Information

If you have any questions or issues surrounding Exchange Online, please contact the IT Service Desk at 306-787-5000*, or email
*Please note that this number requires 10-digit dialing. 

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